šŸ›Žļø How This Italian Estate Went Viral—and Boosted Bookings by 70%

It’s not just about pretty pictures, it's about content strategy. Here’s how they do it (and how you can too).

Picture this: rolling hills, ancient olive groves, medieval ruins, and luxury villas that transport you straight into an Italian dream.

That’s Tenuta di Murlo, one of Italy’s most exclusive private country estates. Spanning thousands of hectares of woodlands, lakes, and rivers, this estate has been in the same family for generations. But I didn’t discover it through word of mouth or a personal visit—no, I found Tenuta di Murlo through their powerful Instagram presence.

So, how does this historical gem leverage digital marketing to attract its high-end clientele? Grab a cappuccino (if it’s before noon), and let’s break it down! ā˜•ļø

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Branding Strategy: The Tenuta di Murlo Experience šŸŒæšŸ°

Before we dive into their marketing strategies, let’s talk about their branding. Exclusivity is the keyword here.

šŸ” A Website That Feels Personal (But Could Use a Revamp)

Their website is elegant and easy to navigate. However, unlike most luxury accommodations, you can’t book directly—instead, you fill out a request form. While this may seem unusual, it makes sense for an ultra-exclusive destination like Tenuta di Murlo. High demand means they can afford to vet inquiries and maintain a tailored, personal booking experience.

That said, while the site isn’t outdated, a refresh could elevate its user experience even further.

šŸ›” A Logo That Speaks to History

Their logo, the estate’s crest, immediately hints at heritage and prestige. It reinforces the estate’s historical depth, subtly telling potential guests: This isn’t just another luxury stay—this is a place with legacy.

Marketing Strategy: How Tenuta di Murlo Wins on Instagram šŸ“²šŸ“ø

Social media, especially Instagram, is where Tenuta di Murlo truly shines. Their content strategy is built around three core pillars:

1ļøāƒ£ Breathtaking Visuals šŸŒ…šŸŠā€ā™€ļø

Their Instagram feed is a masterclass in dreamy content marketing. Here’s what stands out:

āœ… Drone Shots: Sweeping aerial views showcase the vastness of the estate.
āœ… Seasonal Beauty: While summer dominates their content (pools, sun-kissed villas), they also highlight autumn’s charm.
āœ… Luxury Accommodation Focus: Villas take center stage—every angle, every detail, every sun-drenched terrace.
āœ… Guest Content: They frequently use UGC (user-generated content) andcredit the photographers and guests in captions. However, in my opinion, they miss out on collaboration posts—imagine the extended reach they could gain by tapping into the reach of influencer accounts. They’ve only done this a handful of times.

2ļøāƒ£ Shareable, Relatable Text on Visuals šŸ“

Their text overlays on videos are brilliant. Simple, yet highly engaging. Some standout examples:

"You, me, and Italy."

"This and no internet."

"I choose the slow and quiet."

This subtle but effective strategy makes their content instantly relatable—followers want to tag friends or share these posts in their stories.

3ļøāƒ£ Strong Call to Actions (CTAs) in Every Post šŸŽÆ

This is where Tenuta di Murlo truly levels up its Instagram game. Almost every caption includes a direct CTA, typically:

šŸ’¬ "Save this hidden gem for your next vacation."

Why does this work? Because when people bookmark a post a lot, it triggers Instagram’s algorithm. Meaning: Instagram knows people like your post, and will show it to more people, leading to bigger reach. 

They started using this CTA format about 13 weeks ago, and it has definitely helped to keep the engagement on their posts high.

The Power of Press, Influencers and an Agency šŸ†āœØ

šŸ“– Major Features in Vogue & CondĆ© Nast Traveler

Getting featured in Vogue and CondĆ© Nast Traveler has instantly given Tenuta di Murlo a boost in brand awareness. These aren’t just travel magazines—they’re aspirational lifestyle bibles for many. This has no doubt led to more bookings, brand awareness and prestige.

šŸ“² Influencer Mentions

Tenuta di Murlo has also been mentioned by multiple influencers.

While they could maximize their reach by turning these into collaborative posts, the fact that influencers organically mention their stay still helps drive traffic and eyes to their page.

Working with an Agency šŸ¤

In September 2024, Tenuta di Murlo took a step further in its marketing game by partnering with VIVRE Agency, a digital marketing firm specializing in luxury hospitality. The results were impressive: a 70% increase in bookings and a doubling of engagement rates on their social media platforms.

VIVRE Agency helped Tenuta di Murlo in three major ways: social media management, targeted ad campaigns, and influencer collaborations.

Do You Need a Marketing Agency for Your Boutique Hotel?

Here’s the thing: Tenuta di Murlo was already highly successful before this partnership. Their strong brand identity and content strategy laid the foundation for their marketing success.

šŸ’” What’s the lesson here for other hotels (on a budget)? You don’t necessarily need to hire a marketing agency to achieve similar results. Instead, focus on these two fundamental elements: your brand identity and content strategy. I have videos about both going live on YouTube this week so stay tuned!

What They Could Do Even Better šŸ’”

Even luxury brands have areas to refine. In my opinion, Tenuta di Murlo could focus a bit more on:

šŸ”¹ More Collaborative Posts: Right now, they rarely leverage collaborative Instagram posts with content creators. Given their existing partnerships with photographers and influencers, this is a missed opportunity for extended reach.

šŸ”¹ More Behind-the-Scenes Content: We occasionally see glimpses of the family behind the estate—which is fantastic. But a deeper look into the staff, chefs, and local artisans could add warmth and authenticity.

šŸ”¹ Highlight Their Restaurant More: Their restaurant, set in a medieval farmhouse rebuilt over a 14th-century defensive tower, is a story waiting to be told. While they show some kitchen shots and dining pics, they could do so much more—introducing the chef, sharing signature dishes, or even promoting food and wine pairings.

šŸ”‘ Key Takeaways from Tenuta di Murlo’s Marketing Strategy

āœ”ļø Gorgeous Visuals Sell the Dream – Their content makes you feel like you’re already there.
āœ”ļø Simple, Relatable Text Hooks Viewers – Overlaying text like "This and no internet" makes posts shareable.
āœ”ļø Strong CTAs Drive Engagement – They consistently encourage saves and shares, fueling Instagram’s algorithm.

āœ… Three Things You Can Do Right Now

āœ… Audit Your Instagram Strategy: Are you using CTAs in captions? Could you add more shareable text overlays? Double check and don’t slack!
āœ… Dial in Collaborations: Identify content creators and influencers who align with your brand—offer them a stay in exchange for content, preferably collaborative posts if on Instagram.
āœ… Focus on Quality Photos and Videos: Tenuta di Murlo’s account wouldn’t be as successful if their visuals weren’t this shareable. While I believe you don’t need the highest quality on social media (and being too focused on this can be a trap), I do think upping the quality where you can is a good idea.

Explore More Insights & Case Studies šŸŽ„

šŸ‘‰ Before you take inspiration from Tenuta di Murlo’s Instagram, watch this video first! šŸŽ„āœØ It’ll help you avoid common marketing pitfalls and ensure you implement the best strategies for your brand.

And here’s my last YouTube video, about how to start/improve your (hotel) newsletter! ā¤µļø

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Final Thoughts on Tenuta di Murlo

Tenuta di Murlo is a perfect example of heritage meets modern marketing. They’ve mastered the art of keeping their brand relevant, engaging, and aspirational, blending stunning visuals, viral content stacking, and strategic influencer mentions to stay top-of-mind.

That’s it for this week! See you next week with another case study—until then, keep at it! And if you have any questions about marketing or suggestions for a case study, hit me up. You can simply reply to this email.

Cheers,

Caroline šŸ‘‹