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- šļø How This Motel Has Turned Instagram into a Booking Machine
šļø How This Motel Has Turned Instagram into a Booking Machine
What if your best marketing tool wasnāt your roomsābut your city? This boutique motel shows how tapping into the local scene can drive bookings (without feeling salesy). What theyāre doing worksāand you can copy it.
What if your Instagram would do more than just attract likesāwhat if it actually helped drive word-of-mouth recommendations and bookings?
Thatās exactly what The Local St. Augustine has accomplished. This boutique motel isnāt just showing off its rooms; itās immersing itself in the local community and using highly shareable content to turn locals into its biggest advocates.
Today, Iāll break down how theyāre doing itāand what you can take away for your own hospitality business.
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Table of Contents
Marketing Strategy: What Makes The Local Stand Out?
A Lead Magnet in Exchange For An Email Address
Most hotels rely on a basic āSign up for our newsletterā prompt on their website. The Local does it differentlyāand better. Instead of just asking for emails, they offer immediate value:
šŗ "Sign up for The Local Guideāyour go-to list of St. Augustineās best breakfast spots, nightlife, and hidden gems."
This simple tweak is a game-changer. People are way more likely to subscribe when they get something useful in return. In marketing, we call this a lead magnet.
If you run a hotel, coffee shop, restaurant, or Airbnb, ask yourself:
Are you giving people a real reason to sign up?
What local knowledge could you share that would make your newsletter more appealing?

Screenshot from The Local ā St. Augustine website.
A Clean Instagram Profile
š Clear, Organized Story Highlights
At the top of their Instagram profile, The Local has neatly categorized Story Highlights that make it easy for potential guests to find the information they need. Their highlights include:
š Our Motel
š¤ The Amp
š½ Local Eats
šŖ Room Tours
šāāļø Amenities
ā Local Biz
⨠Progress
This structure makes their Instagram feel organized, user-friendly, and engagingāan essential part of any hotel Instagram marketing strategy. If your highlights are cluttered (or missing altogether), take this as a sign to clean them up!

Screenshot from The Local St. Augustineās Instagram page
Their Instagram Content Strategy: Focus On Locals ⤵ļø
š Content That Locals and Visitors Want to Share
The Local doesnāt just post about their motelāthey create content that people want to save and share. Hereās what works best:
ā Event Guides ā Posts like āWhatās Happening in St. Augustine This Monthā have thousands of shares and saves. Their fall events roundup, for example, got 10.9k likes and 39 commentsābecause people genuinely needed that info.
ā āThe Perfect Day in St. Augustineā ā Instead of pushing their motel, they focus on the local experience, making the content much more shareable.
š¤ Collaborations That Boost Reach
The Local frequently partners with coffee shops, restaurants, and event venues in the area. Many of these posts are collaborative, meaning both The Local and the featured business share themāinstantly doubling exposure.
A perfect example? Their post about St. Augustine Distillery used the caption:
āThe person who sent you this wants to visit St. Augustine Distillery with you!ā
This type of built-in call-to-action encourages tagging and direct sharesāone of the most effective tactics in hotel Instagram marketing for driving organic engagement.
š¤ Influencer Partnerships Done Right
Instead of randomly giving away free stays, The Local carefully selects influencers who fit their brand. This results in genuine, relatable content that resonates with their audience.
The key? They choose people who align with their target guestsāproving that authentic influencer partnerships can elevate hotel Instagram marketing results.
š„ Trending Content Formats That Work
The Local leverages Instagram trends in a smart, intentional way. Some of their most engaging formats include:
š āSend this to the person you want to stay at The Local with!ā ā A simple text overlay on a video that prompts direct shares.
š āThis is your sign to visit St. Augustineā ā A popular trend that taps into FOMO (fear of missing out).
š Local Spotlight Content ā Posts like āOur Favorite Ice Cream Spots in St. Augustineā encourage local businesses to reshare the post, boosting reach even further.
The result? Their posts arenāt just getting likesātheyāre getting shares, saves, and direct messages. Thatās the kind of real engagement that leads to actual bookings.
If you want to direct access to my library of content ideas just like these, then head over here.
š Key Takeaways From The Local St. Augustine
Turn your email sign-up into something valuableāa simple local guide works wonders.
Organize your Instagram Highlights to make it easy and intuitive for people to find what they need.
Create content that people want to save and shareāevent guides, itineraries, and local recommendations perform exceptionally well.
Use collaborations strategicallyāfeature local businesses and use collaborative Instagram posts to tap into their audience.
Create content with a built-in CTAāposts like āThe person who sent you this wants to go here!ā drive organic engagement.
Work with influencers that truly align with your brandāauthenticity is key.
ā Three Things You Can Do Right Now
1ļøā£ Turn your email sign-up into a lead magnet ā Offer a free local guide, checklist, or itinerary instead of just asking people to subscribe.
2ļøā£ Audit your Instagram Highlights ā Are they organized and useful, or just a cluttered mess? Time for a refresh!
3ļøā£ Collaborate with a local business this month ā Feature a restaurant, coffee shop, or event venue and create a collaborative Instagram post to tap into their audience.
Final Thoughts on The Local St. Augustine
Most hotels make the mistake of marketing only to travelers. But who actually recommends hotels the most to newcomers? Locals. Iāve mentioned this in my newsletter article and Iāll say it again: turn locals into your biggest ambassadors!
Embed yourself in the local sceneāpromoting events, businesses, artists, and concerts. This, in turn, brings in more guests through trusted recommendations.
I promise that this approach is far more sustainable than chasing one-time visitors. A strong local presence leads to:
More word-of-mouth recommendations
Higher social media engagement
A steady stream of new visitors from local referrals
Are you marketing more to locals or to guests? ⤵ļøVote to see the poll results! š«£ |
Explore More Insights & Case Studies š„
Made another YouTube video for you all, talking about the 5 mistakes I see hotels make the most on social media. These also apply to other hospitality brands. Check it out here and subscribe if you like the video! š
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